Support
Last updated
Email hello@northstarengineering.mu. Please say which phone you are using and roughly when the session was, and you will get a reply.
Common questions
Nothing appeared during the khutbah
Check the phone is not muted for recording, that Manarah has microphone permission, and that you have signal. If the network drops mid-khutbah, Manarah keeps recording to the phone and fills the gap in once the signal returns.
A verse was shown without a translation
That is deliberate. When Manarah recognises recited Qur'an it shows an established scholarly translation and names the source. When it is not certain the words were Qur'an, it withholds the translation rather than guess. In this subject matter a confident wrong answer is the harm.
The translation was wrong
It is machine translation of live speech and it will sometimes be wrong. Text the app is unsure of is shown faintly, so a confident reading is always distinguishable from a doubtful one. A corrected version arrives shortly after the session ends and lists what changed.
Managing or cancelling a subscription
Subscriptions are handled by the App Store or Google Play. Manage or cancel in your store account settings; we cannot cancel one for you. Your first khutbah each calendar month is free with no subscription.
Deleting your data
Settings › Your data › Delete everything, or email the address above. See Privacy.